Introduction

At Delhihotelspa, your privacy is a cornerstone of our commitment to providing a premium luxury experience. This Privacy Policy outlines how we collect, utilize, and protect your personal information when you interact with our sanctuary, whether through our digital platforms or in person at our Delhi location.

By engaging with our services, you entrust us with your personal data, and we are dedicated to maintaining that trust through the highest standards of data protection and transparency.

1. Information We Collect

To provide you with a bespoke wellness journey, we collect several types of information:

• Personal Identity: Full name, date of birth, and gender to personalize your experience.
• Contact Details: Email address, phone number, and physical address for booking confirmations and essential communication.
• Health Preferences: Basic wellness information or physical requirements you choose to share to ensure a safe and effective therapy session.
• Digital Interaction: IP address, browser type, and interaction data via cookies to optimize our website performance.

2. How We Use Your Information

Your information is utilized exclusively to enhance your journey with us:

• Processing and managing your spa reservations and therapist selections.
• Communicating appointment reminders, schedule changes, or exclusive luxury offers.
• Customizing therapy environments (scent, temperature, pressure) based on your recorded preferences.
• Ensuring the safety and security of all guests within our sanctuary.

3. Data Protection & Security

Delhihotelspa employs state-of-the-art encryption and rigorous security protocols to safeguard your data. We do not sell, trade, or rent your personal information to third parties. Access to your personal data is strictly limited to authorized personnel who require it to facilitate your wellness treatments.

4. Cookies & Digital Tracking

Our website uses "cookies" to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You may choose to disable cookies in your browser settings, though this may impact certain personalized features of our platform.

5. Your Rights

As a valued guest, you have the right to request access to the personal data we hold about you, to request corrections to any inaccuracies, or to request the deletion of your data from our active systems, subject to legal and operational requirements.

6. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. We encourage you to review this page occasionally to stay informed about how we protect your information.